Effective Date: 06/30/2024

Privacy Policy

At AFROVENGERS (« we, » « our, » « us »), your privacy is of paramount importance. We are committed to ensuring that your personal data is handled securely and in full compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website, social media platforms, and other services.

1. Data Controller

AFROVENGERS
66 Avenue des Champs-Elysées, 75008 Paris
Email: privacy-support@afrovengers.com
SIREN: 929 418 853

2. Information We Collect

We collect various types of personal data to provide and improve our services:

  • Personal Identification Information: This includes your name, email address, phone number, and postal address. We collect this information when you create an account, place an order, or communicate with us.
  • Transactional Data: Information related to your purchase history, payment details, and order fulfillment. This data is essential for processing transactions and managing customer relationships.
  • Technical Data: This includes your IP address, browser type, device information, and how you interact with our website. This data helps us optimize our website for a better user experience.
  • Marketing and Communication Data: Your preferences in receiving marketing communications from us and your communication preferences.

3. How We Use Your Data

We use your personal data for a variety of purposes:

  • Order Processing and Delivery: To fulfill your orders, process payments, and ensure that products are delivered to you efficiently.
  • Customer Support: To manage your inquiries, provide customer service, and address any issues that may arise.
  • Marketing and Promotions: With your consent, we use your data to inform you about our latest products, special offers, and upcoming events. We strive to tailor our communications to your preferences to provide relevant and engaging content.
  • Website Improvement: We analyze technical data to enhance our website’s performance, improve navigation, and personalize your shopping experience.
  • Legal Compliance: We may process your data to comply with legal obligations, such as financial reporting and tax regulations.

4. Sharing Your Data

We respect your privacy and are committed to protecting your personal data. We only share your information in specific circumstances:

  • Service Providers: We collaborate with trusted partners such as payment processors, delivery companies, and IT service providers. These third parties are contractually obligated to safeguard your data and use it only for the services they provide on our behalf.
  • Legal Requirements: If required by law, we may disclose your data to governmental authorities or legal entities to comply with legal processes or protect our rights.

5. Data Hosting and Storage

Your data is securely stored on servers hosted by OVH, a leading data hosting provider based in France. OVH adheres to stringent security standards, ensuring that your personal data is protected against unauthorized access, loss, or misuse.

6. Your Rights Under GDPR

You have specific rights regarding your personal data under the GDPR, including:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: If your data is inaccurate or incomplete, you can request corrections.
  • Right to Erasure: Under certain conditions, you have the right to request the deletion of your personal data.
  • Right to Restrict Processing: You can request that we limit the processing of your data in specific circumstances.
  • Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format for transfer to another data controller.
  • Right to Object: You have the right to object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at privacy-support@afrovengers.com. We will respond to your request within the legally required time frame.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings, although disabling cookies may affect your ability to use certain features of our website.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

9. Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, and other factors. Any significant changes will be communicated to you through our website, and the revised policy will be effective from the date of publication.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: privacy-support@afrovengers.com
Address: 66 Avenue des Champs-Elysées, 75008 Paris

By using our website and services, you agree to the terms of this Privacy Policy. Thank you for trusting AFROVENGERS with your personal data.